GAADIZO
Terms & Conditions

This document describes policy of gaadizo.com (hereafter referred to as " Gaadizo ") regarding information received by Gaadizo during your visits to our website or App. The amount and type of information received depends on how one uses the site or app. Gaadizo is a website/app which is the property of Gaadiz Automotive Pvt. Ltd., a company registered under the Companies Act, 2013, having its registered office at Inhwa Business Centre, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana.

What is Gaadizo.com?

Gaadizo.com is a directory / promotional agency / public forum for car workshops in India and runs support center to help customers to find nearest motor vehicle service and repair center. Gaadizo.com is advertising agency and do not own or control any motor vehicle workshop

'Customer'
Customer is a visitor on Gaadizo.com website who is a registered member and has filled up the form on the website, is not a dealer or not a partner of dealer or not an associate of dealer or who has no objection contacting any car dealer for his car servicing.

'Dealer' / 'Car Dealer' / 'Car Service Dealer'

A workshop, motor vehicle service workshop which deals with motor vehicle servicing, repairing and/or provides motor vehicle servicing related facility.

'Franchisee', 'Distributor'

A representative who represents Gaadizo CITIES all across India. A representative has Distributor agreement with Gaadizo to operate his office using brand and help Gaadizo customers all across India

Gaadizo.com Objective - Comfort and Choice

Providing Customers with a platform to help customer members to send enquiry to registered motor vehicle service dealers. Gaadizo.com is using technology available for WEB and Mobile SMS to allow them to send enquires and get response from motor vehicledealers. Gaadizo is working on "CUSTOMER CHOICE" to allow customer to choose motor vehicle service dealers they want to get motor vehicle service done (with no obligation from any particular dealer or its associate or Gaadizo.com)


Value Added Products and Services (VAPS) are provided by Gaadizo for the benefit of customers by associating with other companies. These are products supplied by Gaadizo "as it is" as per suppliers/manufacturer's terms and conditions, and Gaadizo acts as a "reseller" "dealer" of that products or services.

'Leads'
Lead means "enquiry" generated through online/ offline promotion. It is categorised as a "QualifiedLead”if the name of the customer and its contact information is correct. “Lead"and "leads generation" does not mean customer will use your services, in other words, a "lead" can be considered as "conversion", but it may not necessarily result in a Customer actually visiting a dealer. "Leads" in all agreements with dealers/associates/partners under "lead generation program" or "revenue share program" are "qualified" leads

NOTE: All terms and conditions are applicable to "Every page" on this domain http://www.Gaadizo.com even if it is not mentioned on the page, all visitors must consider this as assumption.

How It Works

Gaadizo.com asks a customer to opt for any particular dealer from the "Registered Motor Vehicle Dealer Member" or allow Gaadizo.com to suggest car dealers for Customers to contact. Gaadizo.com team is trying to list down all motor vehicle service dealers, but it is not necessary that all dealers may be shown in the list before they decide to become "Registered Motor Vehicle Dealer Member". Customer may recommend car dealer and Gaadizo.com would try to make them as "Registered Motor Vehicle Dealer Member" as per the Gaadizo.com Terms and Conditions.

Technology
Gaadizo.com is using "Standard" technology (Web and Mobile SMS) available to meet the objective. Gaadizo.com is associated with companies for Web Hosting, Domain, Mobile SMS Server. The Promoter and Promoter Affiliates of the Company are not liable for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet / Mobile network or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from sending booking enquiry or participation in or downloading any materials from the website.To secure web forms, Gaadizo.com technical team use secure code and caches to prevent hacking or mis-use of web form and update code from time-to-time. In case of receipt of any unwanted mail from Gaadizo domain should be informed with a url of the page to help us preventing mis-use of forms.

Insurance

It is the Customers responsibility to ensure that their vehicles are properly insured at the time they contact Gaadizo.com. Gaadizo shall in no manner be responsible for any deficiency in service that the dealer may provide, and no indemnification of any loss shall be given by Gaadizo.

Recommendations
Gaadizo.com may recommend some facility to their customers using automatic selection by the program. Presently it program/software which " recommends " based on two criteria 1. " location " and 2. " member ". Location is "city " and Member is a " dealers/auto repair shop " which is registered with the website. The Gaadizo team is also recommending Customers who call offline on the Gaadizo Helpline. The reason for including "Members" in the recommendation is to allow " verified " workshops to get enquires rather " unverified ". Members are updated regularly with their contact details and a part of verified directories on the website. With times, Gaadizo will have ratings and feedback from " real " customers, the website will update " software/program " to recommend customer based on " rating " and " location " and " members ". Since Online services are "free" to send enquires, so customer needs to decide based on his requirements for car servicing or other repairs.

Privacy Policy

Gaadizo.com keeps customer data private on a secure database and allows motor vehicle dealers to display information which resides on the Gaadizo.com web server. A dealer can edit information using Gaadizo.com functionality.

Customer's emails and registration information are not sold or provided to anybody and are kept confidential.

Customer can search for dealers and send them booking enquiries for confirmation. Gaadizo.com plays an important role of an interface between Customer and car dealers and keeps a record of communications / details exchange between them for monitoring purpose.

Disclaimer

Gaadizo.com will show customers randomly selected dealers from the database. All selected dealers will receive email or SMS to contact the Customer.

It is entirely the Customers discretion to opt for a particular dealer for servicing his vehicle. Gaadizo.com is making efforts to make system transparent to allow motor vehicle dealers to contact customer directly.

Gaadizo.com is also making efforts to contact car dealers and, Gaadizo is not responsible for payment issues or any other motor vehicle maintenance issues.

It is the Motor Vehicle Dealers obligation to ensure quality of service at its workshop, and Gaadizo is in no manner responsible for any deficiency in service. Gaadizo only acts a platform that enable Customers to contact Dealers and no more.

If a Customer does not receive response from any motor vehicle dealer within a reasonable time period, the Customer may request for another booking request using Gaadizo.com.

Gaadizo.com does not assure the timely appearance of a Customer at a Dealers workshop at the suggested time. This is a matter to be dealt with between the Dealer and the Customer directly.  

A Customer must be a member before sending booking enquiry to motor vehicle dealer. Gaadizo bears no responsibility if Customers do not get a confirmation email/call/message from the Dealer. A Customer cannot claim from Gaadizo for booking confirmation. Gaadizo is providing platform to visitors and motor vehicle dealer to exchange enquiries for motor vehicle services booking. The Promoter and Promoter Affiliates of the Company are not liable for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from sending booking enquiry or participation in or downloading any materials from the website.

Gaadizo.com not liable for incorrect information provided by dealer or collected from different sources. Visitors can contact Gaadizo.com for change of information or suggestions.

WEBSITE TERMS AND CONDITIONS OF USE

1. ACCEPTANCE OF TERMS

Gaadizo provides data for customer to search and send enquiry to motor vehicle service dealers and display a collection of online resources, including auto news, ads, quiz & updates (referred to hereafter as "the Service") subject to the following terms and conditions ("Terms"). By using the Service in any way, you are agreeing to comply with these Terms. In addition, when using particular Gaadizo services, you agree to abide by any applicable posted guidelines for all Gaadizo services, which may change from time to time.

Should you object to any term or condition of these Terms, any guidelines, or any subsequent modifications thereto or become dissatisfied with Gaadizo in any way, your only recourse is to immediately discontinue use of Gaadizo. You are, however, encouraged to inform/complain to our customer care team who will do their best to address your concern/s.

2. MODIFICATIONS TO THIS AGREEMENT

We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof. You must review this agreement on a regular basis to keep yourself apprised of any changes. You can find the most recent version of these Terms at: www.Gaadizo.com

3. CONTENT

The content at Gaadizo.com collects information provided and created by motor vehicle dealers / advertisers, content partners, software developers, publishers, marketing agents, employees, users, resellers and other third parties. While every attempt has been made to ascertain the authenticity of the content of the Website,Gaadizo has no control over the accuracy of such information on our pages, and material on the Gaadizo.com. Web site may include technical inaccuracies or typographical errors, and we make no guarantees, nor can we be responsible for any such information, including its authenticity, currency, content, quality, copyright compliance or legality, or any resulting loss or damage. All of the data on motor vehicle services, insurance, problems and Promotions including but not limited to, the prices and the availability of any product or service or any feature thereof, is subject to change without notice by the party providing the Product or Promotion. You should use discretion while browsing the Internet.

 

Gaadizo.com reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the Sites. Where appropriate, we will endeavour to update information listed on the Web site on a timely basis, but shall not be liable for any inaccuracies.

All rights, title and interest including trademarks and copyrights in respect of the domain name and site content hosted on the Website are reserved with Gaadizo.com. Users are permitted to read, print or download text, data and/or graphics from the site for their personal use only. Unauthorized access, reproduction, redistribution, transmission and/or dealing with any information contained in this site in any other manner, either in whole or in part, are strictly prohibited, failing which strict legal action will be initiated against such users.

You understand that all postings, motor vehicle dealer data, messages, text, files, images, photos, video, sounds, or other materials ("Content") posted on, transmitted through, or linked from the Service, are the sole responsibility of the person from whom such Content originated. More specifically, you are entirely responsible for all Content that you post, email or otherwise make available via the Service. You understand that Gaadizo does not entirely control, and is not responsible for Content made available through the Service, and that by using the Service, you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Furthermore, the Gaadizo site and Content available through the Service may contain links to other websites, which are completely independent of Gaadizo. Gaadizo makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such site.

Gaadizo makes NO representation that any Manufacturer / car bands or any other and its associate in any manner until clearly specify kind of association or agreement with associates directly or indirectly on the directory/web pages.

Your linking to any other website is at your own risk. You agree that you must evaluate, and bear all risks associated with, the use of any Content, that you may not rely on said Content, and that under no circumstances will Gaadizo be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise made available via the Service. You acknowledge that Gaadizo does not always pre-screen or approve Content (unless specified), but that Gaadizo shall have the right (but not the obligation) in its sole discretion to refuse, delete or move any Content that is available via the Service, for violating the letter or spirit of the Terms or for any other reason.


Copyright Logos/Material

Gaadizo.com has an agreement with "Service Provider" (authorized service station, dealers, outlets, workshops) and promotes their business by displaying their logos/their service logos and other copyrighted material. Copyrighted logos and pictures are displayed by Gaadizo.com by taking permission from "Service Provider" with agreement of promoting their business. Gaadizo.com has no direct association or agreement with manufacturer.

4. THIRD PARTY CONTENT, SITES, AND SERVICES

The Gaadizo site and Content available through the Service may contain features and functionalities that may link you or provide you with access to third party content which is completely independent of Gaadizo, including web sites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole.

Your interactions with organizations and/or individuals found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.

You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline communication/transaction with any of these third parties.
You agree that Gaadizo shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Gaadizo is under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby release Gaadizo, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and / or our service.

4.1. Customer Disputes with workshops/outlets/shops

Gaadizo.com registers motor vehicle workshops and promotes them. Dealers ("motor vehicle workshop", "motor vehicle outlet") which are providing services to customers (routed through Gaadizo website or local call center) shall be consider as THIRD PARTY SERVICES. All Dealers in the directory are "easy to search" based on city, area. Gaadizo deals with "dealers" and offer their services to customers as mediator as "concept". It is not necessarily that all are best in services. Gaadizo.com will also display Customers reviews and suggest service centre based on available data. In absence of reviews of new service center, it shall be the Customers responsibility to talk to works manager directly and get information at their website page available. Gaadizo.com does not take any responsibility for maintenance issues and quality of services but may help customer to resolve issue if possible with mutual agreements between customers and dealers. We hope to build a transparent system online with times to allow all customers (visiting Gaadizo.com website) to give fair feedback and reviews. CUSTOMER CAN NOT CLAIM for any dispute with Gaadizo.com for motor vehicle servicing issues and other dealer disputes. Gaadizo.com has policy to remove Dealer's Business Name from the "recommendation" list when found customer dissatisfied based on "Gaadizo criteria of removal or/and Dealer Termination Policy" from the list. Gaadizo criteria of removal from the list is of un-happy customers or/and NON - RESPONSIVE to customer issues.

4.2 ALL DISPUTES: All legal disputes with customers, dealers, associates and any third party or any service related shall be in jurisdiction of Gurgaon, Haryana. All disputes shall be intimated at our address info [at] Gaadizo.com or sent at registered office. All disputes are to be resolved by arbitration under the Arbitration & Conciliation Act, 1996 (as amended from time to time.)

5. NOTIFICATION OF CLAIMS OF INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please notify us at info [at] Gaadizo.com.

6. PRIVACY AND INFORMATION DISCLOSURE

Gaadizo has established a Privacy Policy to explain to users how their information is collected and used, which is located at the following web address:

www.Gaadizo.com

Your use of the Gaadizo website or the Service signifies acknowledgement of and agreement to our Privacy Policy. You further acknowledge and agree that Gaadizo may, in its sole discretion, preserve or disclose your Content, as well as your information, such as email addresses, IP addresses, timestamps, and other user information, if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: comply with legal process; enforce these Terms; respond to claims that any Content violates the rights of third-parties; respond to claims that contact information (e.g. phone number, street address) of a third-party has been posted or transmitted without their consent or as a form of harassment; protect the rights, property, or personal safety of Gaadizo, its users or the general public.

6.1 Google Advertising Cookie and Privacy Policies

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here

7. CONDUCT

You agree not to post, email, or otherwise make available Content:

  1. a) that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, or is harmful to minors in any way;
  2. b) that is pornographic in nature
  3. c) that harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  4. d) that impersonates any person or entity, including, but not limited to, a Gaadizo employee, or falsely states or otherwise misrepresents your affiliation with a person or entity (this provision does not apply to messages that are lawful non-deceptive parodies of public figures.);
  5. e) that includes personal or identifying information about another person without that person's explicit consent;
  6. f) that is false, deceptive, misleading, deceitful, misinformative, or constitutes "bait and switch";
  7. g) that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
  8. h) that constitutes or contains "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," "pyramid schemes," or unsolicited commercial advertisement;
  9. i) that constitutes or contains any form of advertising or solicitation if: posted in areas of the Gaadizo sites which are not designated for such purposes; or emailed to Gaadizo users who have not indicated in writing that it is ok to contact them about other services, products or commercial interests.
  10. j) that includes links to commercial services or web sites, except as allowed in "services";
  11. k) that advertises any illegal service or the sale of any items the sale of which is prohibited or restricted by any applicable law, including without limitation items the sale of which is prohibited or regulated by Indian law.
  12. l) that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  13. m) that disrupts the normal flow of dialogue with an excessive number of messages (flooding attack) to the Service, or that otherwise negatively affects other users' ability to use the Service; or
  14. n) that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of Content transmitted through the Service.

Additionally, you agree not to:

  1. o) contact anyone who has asked not to be contacted;
  2. p) "stalk" or otherwise harass anyone;
  3. q) collect personal data about other users for commercial or unlawful purposes;
  4. r) use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service - unless expressly permitted by Gaadizo;
  5. s) post non-local or otherwise irrelevant Content, repeatedly post the same or similar Content or otherwise impose an unreasonable or disproportionately large load on our infrastructure;
  6. t) attempt to gain unauthorized access to Gaadizo's computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service or the Gaadizo website; or
  7. u) use any form of automated device or computer program that enables the submission of postings on Gaadizo without each posting being manually entered by the author thereof (an "automated posting device"), including without limitation, the use of any such automated posting device to submit postings in bulk, or for automatic submission of postings at regular intervals.

8. NO SPAM POLICY

You understand and agree that sending unsolicited email advertisements to Gaadizo email addresses or through Gaadizo computer systems, which is expressly prohibited by these Terms, will use or cause to be used Gaadizo servers. Any unauthorized use of Gaadizo computer systems is a violation of these Terms and certain federal and state laws. Such violations may subject the sender and his or her agents to civil and criminal penalties.

9. LIMITATIONS ON SERVICE

You acknowledge that Gaadizo may establish limits concerning use of the Service, including the maximum number of days that Content will be retained by the Service, the maximum number and size of postings, email messages, or other Content that may be transmitted or stored by the Service, and the frequency with which you may access the Service. You agree that Gaadizo has no responsibility or liability for the deletion or failure to store any Content maintained or transmitted by the Service. You acknowledge that Gaadizo reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, and that Gaadizo shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

10. ACCESS TO THE SERVICE

Gaadizo grants you a limited, revocable, non-exclusive license to access the Service for your own personal use. This license does not include any collection, aggregation, copying, duplication, display or derivative use of the Service nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by Gaadizo. A limited exception is provided to general purpose internet search engines and non-commercial public archives that use such tools to gather information for the sole purpose of displaying hyperlinks to the Service, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file. "General purpose internet search engine" does not include a website or search engine or other service that specializes in classified listings or in any subset of classifieds listings such as jobs, housing, for sale, services, or personals, or which is in the business of providing classified ad listing services.

Gaadizo permits you to display on your website, or create a hyperlink on your website to, individual postings on the Service so long as such use is for non-commercial and/or news reporting purposes only (e.g., for use in personal web blogs or personal online media).

11. TERMINATION OF SERVICE

You agree that Gaadizo, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any Content within the Service, for any reason, including, without limitation, if Gaadizo believes that you have acted inconsistently with the letter or spirit of the Terms. Further, you agree that Gaadizo shall not be liable to you or any third-party for any termination of your access to the Service. Further, you agree not to attempt to use the Service after said termination. Sections 2, 4, 6 and 10-16 shall survive termination of these Terms.

Please read clause 32 (below) for termination period for customer,dealer, other companies.

12. PROPRIETARY RIGHTS

The Service is protected to the maximum extent permitted by copyright laws and international treaties. Content displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the site or the collective work, and/or copying or reproducing the sites or any portion thereof to any other server or location for further reproduction or redistribution is prohibited without the express written consent of Gaadizo. You further agree not to reproduce, duplicate or copy Content from the Service without the express written consent of Gaadizo, and agree to abide by any and all copyright notices displayed on the Service. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Service. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Service.

Although Gaadizo does not claim ownership of content that its users post, by posting Content to any public area of the Service, you automatically grant, and you represent and warrant that you have the right to grant, to Gaadizo an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute said Content and to prepare derivative works of, or incorporate into other works, said Content, and to grant and authorize sublicenses (through multiple tiers) of the foregoing. Furthermore, by posting Content to any public area of the Service, you automatically grant Gaadizo all rights necessary to prohibit any subsequent aggregation, display, copying, duplication, reproduction, or exploitation of the Content on the Service by any party for any purpose.

13. DISCLAIMER OF WARRANTIES

YOU AGREE THAT USE OF THE GAADIZO SITE AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK. THE GAADIZO SITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, GAADIZO DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE GAADIZO SITE AND THE SERVICE. TO THE FULLEST EXTENT PERMITTED BY LAW, GAADIZO DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE GAADIZO SITE OR THE SITES OR SERVICE, OR ACCESSED THROUGH ANY LINKS ON THE GAADIZO SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, GAADIZO DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE GAADIZO SITE OR THE SERVICE. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.

14. LIMITATIONS OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL GAADIZO BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF GAADIZO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE GAADIZO SITE OR THE SERVICE, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE GAADIZO SITE OR THE SERVICE, FROM INABILITY TO USE THE GAADIZO SITE OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE GAADIZO SITE OR THE SERVICE. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE GAADIZO SITE OR THE SERVICE OR ANY LINKS ON THE GAADIZO SITE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE GAADIZO SITE OR THE SERVICE OR ANY LINKS ON THE GAADIZO SITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitation may not apply to you.

15. INDEMNITY

You agree to indemnify and hold the Company, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of Content you submit, post or make available through the Service, your use of the Service, your violation of the Terms, your breach of any of the representations and warranties herein, or your violation of any rights of another.

16. GENERAL INFORMATION

The Terms constitute the entire agreement between you and Gaadizo and govern your use of the Service, superseding any prior agreements between you and Gaadizo. The Terms and the relationship between you and Gaadizo shall be governed by the Indian laws without regard to its conflict of law provisions. You and Gaadizo agree to submit to the personal and exclusive jurisdiction of the courts located within India. The failure of Gaadizo to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

17.

The Promoter and Promoter Affiliates are not liable for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from participation in or downloading any materials in this promotion. This does not apply to liability for fraud, gross negligence or for death or personal injury caused by the Promoter's or Promoter's Affiliates negligence or any other liability which cannot be excluded by law.

18.

The Promoter is Gaadiz Automotive Pvt. Ltd. having its registered office at Inhwa Business Centre, Iris Tech Park , Gurugram , Sector 48, CIN: U74120HR2008PTC050258, GSTIN : 06AAGCG1891A1ZX

Gaadizo.com concept is to give choices to customers and customer is not bound to go to any particular outlets/company.

19. Terms and conditions for Motor Vehicle Helpline- On-Road Assistance

  1. Gaadizo associated with Car On-Road Emergency Service Companies and do not provide this service itself.
  2. This service is provided as per terms and conditions stated by Car Emergency Breakdown Company.
  3. All disputes arising from this "value added services" should be dealt directly with associated companies.
  4. Services available within border areas of Delhi & NCR.
  5. Services will be provided only when the vehicle develops fault while on the road. Gaadizo does not guarantee any reach time for service provided.
  6. It’s mandatory for the customer making helpline call to produce either the card or the sticker to avail the required services.
  7. If the vehicle is repairable on road, free towing/dropping service will not be provided.
  8. Wheel tube repair services will be provided for flat tyre at actual cost.
  9. Claims/Refunds if any will not be exceed the residual value (on per day prorate basis of Card validity period) of the card fees paid by the Cardholder as on the date of the claim.
  10. It will be considered that all the terms & conditions are accepted by the cardholder once the services are utilized by him even if the card subscription form does not reach this office duly filled in and signed by the Cardholder concerned.
  11. Service of opening of cars with keys locked inside will be given if possible with standard tools available.
  12. Towing of vehicle may not be provided between 8 am to 11 am and 5 pm to 8 pm or any other restriction imposed by the traffic police, and towing shall at no point of time be free. The Customer will have to pay the rate stipulated.
  13. Vehicles older than 15 years at the time of enrolling shall not be accepted for service.
  14. The company will try and ensure to provide service within the stipulated time of 30 minutes but it cannot be held responsible for any delay arising due to conditions not within its control.
  15. The customer or its representative will have no claim against the company or its representative either civil or criminal nature or pursuant to this card in respect of death or injury of the customer or any other person or loss or damage to any other property caused by or due to equipment failure, breakdown or accident or fore on utilization of services during the validity of the card.
  16. Receipts for cost of Petrol/Diesel will not be provided.


Above terms are general for all car breakdown memberships. It varies for different vendors/companies, please check offers detail when you receive car breakdown card membership.

20. Special Offers Campaign / Hot Deals

  • 22.1.Gaadizo runs campaigns from time to time at all occasions for awareness and promotional purpose.
  • 22.2. Motor Vehicle owners need to provide information require to be eligible for FREE & Discount offers
  • 22.3. Free Motor Vehicle Servicing coupons are sent through courier or web based service. These are limited time campaigns.
  • 22.4. Offers are limited to areas, please call Gaadizo helpline to check areas and dealers and company associated with value added services.
  • 22.5. Gaadizo promotes associates companies in the offer. Please check separate terms and conditions of partner companies.
  • 22.6. Please read terms and conditions before buying offers online. Gaadizo.com cannot guarantee for other services not mentioned in the offer.
  • 22.7. Once purchase any offer online, Gaadizo.com team dispatch coupons through courier/post or suggest online print.
  • 22.8. There is no refund if coupons are delivered or emailed. Customer can demand courier tracking number or re-send of email with links of coupons. Refund is given in case of non-receive of offer coupons or other company acceptable conditions.
  • 22.9. Free paid service offers are at selected workshops. Please check on our website or the app or by calling or asking for a list of workshops offering the same. Free Paid service means "free labour charges", it does not include any consumable.
  • 22.10. It is not necessary that all mentioned services in the brochure are available at one workshop, some services are specialized and available at few workshops. Please check availability and workshops before buying offer.
  • 22.11. Gaadizo NEVER sell coupons in the retail market to avoid mis-use of it, those coupons are sent through courier/post or send through online.
  • 22.12. Gaadizo will not take any guarantee to serve customer if they buy any offer from "duplicate", "pirated" sources. Few agencies duplicate offers and try to sell in the market. Customer must call Gaadizo helpdesk before buying any offer.

21. Do-It-Yourself and Motor Vehicle Care Tips or Articles


The information contained in car care articles, tips, do-it-yourself guide, is for knowledge and educational purposes only and cannot substitute for the advice of professional car / auto mechanic or authorized car workshop or dealer or service station. Please don't attempt to service your car if you don't have proper knowledge and tools, you can be injured and your vehicle could be damaged. Take your car to a dealer or a repair shop.

  • Dealer Grading / Ranking / Reviews


To make system transparent for customers/ visitors, Gaadizo ranks dealers/service centres/repair shops based on formula which is based on two criteria:
1. Customer satisfaction. 2. Aggression/communication/Conversion. The dealer who has more customer satisfaction and aggression to server customer will get higher rank than others. Formula for ranking may change as we get more analysis to provide customer more transparency for "the right workshop" or "service". There is no guarantee for accuracy of the ranking but Gaadizo would help customers to meet the best with transparent system.

 

  • Privileged Customer Program


Loyal/Privileged Customer Membership program is launched to provide more reliability and helping customers with Gaadizo services as "one-stop-shop" concept. Please read all terms and conditions and service offered in the Gaadizo brochure.

22. Bounced Emails / Problem with emails / spam mails.

  • Gaadizo technical team try to maintain email hosting space, but in rare cases because of huge responses email storage or other un-seen circumstances, email hosting server may behave differently because of any reason like shortage of space etc. Any customer can get some bounced email messages because of full of hosting emails storage or any other reason. Please inform us for any unsubscribe issue or if you are receiving Gaadizo email as spam. Gaadizo team has no intention to send spam mails. We will take immediate action to stop spam. Spamming may be because of any technical reason, your email box may not be considering Gaadizo.com host as genuine even if this is hosted at reputed IP and host. Since email technology varies from company to company, so it cannot be controlled. Some email box shows one email coming from genuine but same email in another mail box can be a spam.



To receive emails into your email box as non-spam, please send feedback to your Email Service Provider with tag spam and non-spam (as per their rules to tag them)

 

  • Un-wanted mails

Gaadizo.com technical team use secure standard code and caches to prevent hacking or mis-use of web form and update code from time-to-time with recent technology. In case of receipt of any un-wanted mail from Gaadizo domain, it should be informed with a url of the page to help us preventing mis-use of web forms.

23. REFUND POLICY

  • No Refund Policy Cases (Applicable to all services contracts)

  1. EXPIRY Contract.
  2. Non Receive of Application through proper channel (email/post)
  3. Receive of Some Services or Deliverables.
  4. Pressurising staff/employee in a wrong way.
  5. Defame company without prior request to company.


FOR DEALER/WORKSHOP/OUTLET

  1. No refund for EXPIRY contract.
  2. Forcing/pushing company or individual (by wrong way of pressure/force) for refund is considered to be illegal and No refund will be claimed if proven wrong way of pressure on any associate / employee/staff.
  3. Gaadizo.com is promotion/marketing company and do not guarantee for any amount of business until specified in the contract.
  4. Dealer/Workshop/merchant/outlets can request for refund using proper channel of the company/process and cannot force/push/pressure/coerce anybody for refund.

However, Gaadizo does not guarantee any refund, and it merely facilitates


FOR CUSTOMER MEMBERSHIPS

  1. Customer memberships includes services provided by Merchant/Workshop/Dealer/Outlet so Gaadizo can help customers servicing them, but cannot take guarantee for their quality of services.
  2. Customer can ask for refund in case of SERVICES not been offered.
  3. Once all memberships coupons/cards/material sent to customer or delivered, customer cannot ask for refund until they have not been serviced by merchant/members/workshop/outlet.

  4. In case of problem with quality of workshop service, Gaadizo.com can mediate dispute but customer cannot claim for any refund or settlement from Gaadizo.com.
    Gaadizo.com is doing regular effort to bring BEST merchant/workshops/outlet on one platform as a concept, but customer members need to check themselves if merchant/workshop/outlet is serving as per commitment. Gaadizo.com ask for feedback and try to resolve dispute (with mutual consent from both parties-customer and workshop), but cannot take guarantee for every service.

FOR EXCLUSIVE PARTNERSHIP / LONG TERM CONTRACT TERMINATION

  1. Exclusive Contract / Corporate company can request for refund using proper channel of the company/process.
  2. Refund will be paid after adjustment of work done by Gaadizo.com team.
  3. Refund shall be requested within 3 months’ notice period of Termination of the contract, as stated in the contract.

 

Minimum 3 months shall be considered for refund.

  1. Termination letter shall be written officially and duly signed by the authority of the company.
  2. Forcing/pushing company or individual (by wrong way of pressure/force) for refund is considered to be illegal.

NOTE: We update these terms from time-to-time, regularly and all customers/visitors at Gaadizo agrees to read it when required and company will not inform separately for any updates of these Terms and Conditions.